Cisco Headset 722 wireless Bluetooth headset review with Webex button and premium audio quality

Description

My Experience with the Cisco Headset 722

The Cisco Headset 722 (HS-WL-722-BUNA-C) has quickly found its way into my daily routine, and as someone who spends a significant portion of the day on calls, I’m genuinely impressed. It’s not just another Bluetooth headset; it feels like a tool built for modern professionals. From its sleek carbon black design to its impressive 23-hour battery life, this headset is packed with features that cater to both comfort and functionality. But, as with anything, there are a few quirks worth noting.

Design and Comfort: A Lightweight Champion

One of the standout features is how lightweight the headset feels, even after hours of use. At just 5.9 ounces, it doesn’t weigh down on your head, which is something my coworker noticed immediately when borrowing it for a long meeting. The padded headband and dual leather ear cups enhance the comfort, making it ideal for those extended video calls or virtual conferences.

The rotating boom arm is another thoughtful touch. With its 276-degree rotation, finding the perfect microphone placement is a breeze. Plus, the flip-to-mute feature is incredibly intuitive—no more scrambling to find the mute button during a meeting. That little soft case it comes with? It’s sturdy enough to protect the headset while also compact enough to slip into my laptop bag without a fuss.

Audio Quality and Noise Suppression

The audio performance of this headset is where it truly shines. The dynamic driver delivers clear and crisp sound, whether I’m listening to music or on a call. It almost feels like it’s designed to prioritize clarity over everything else, and I’m here for it. The passive noise suppression is a game-changer, especially when I’m in a café or a noisy office environment. During a recent call, a colleague commented on how clear my voice sounded, even with background chatter around me.

And let’s not overlook the AI voice-activated microphones. These mics minimize background noise effectively, making it so much easier for the other person to hear you clearly. I tested this by taking a call right next to a noisy dishwasher, and the person on the other end didn’t hear a thing. That’s impressive.

Key Benefits

• Lightweight design ensures all-day comfort.
• Flip-to-mute boom arm for quick microphone control.
• AI microphones minimize background noise effectively.
• 23-hour battery life handles even the busiest of days.
• Passive noise suppression keeps sound crisp and clear.

Connectivity and Compatibility

The Bluetooth 5.0 connectivity works seamlessly, with the ability to pair up to two devices simultaneously. Switching between my laptop and phone is hassle-free, and the 10-meter range allows for a surprising amount of mobility. The included USB-A HD adapter is a thoughtful inclusion for those who need a stable connection, particularly for business setups.

The integration with Cisco’s Webex platform is another standout feature. The dedicated Webex button simplifies joining meetings with a single press, which is especially handy for someone like me who’s hopping between calls all day. However, this specific optimization means it’s not as feature-rich for other platforms like Zoom or Teams. While it still works, it feels like it’s tailored more for Webex users.

Areas for Improvement

• The Webex-focused integration can feel limiting for non-Cisco platform users.
• It’s not water-resistant, so outdoor use in unpredictable weather is risky.
• The price point, while justified by the features, might be steep for casual users.

Battery Life: Reliable for the Long Haul

Battery life is one of the biggest selling points here. With 23+ hours of talk time, there’s no need to worry about constant recharging. I’ve gone through multiple long meetings and even a few Netflix episodes without seeing the battery indicator drop significantly. The USB charging is quick and efficient too, so even if you do forget to charge it overnight, a short charge session will easily get you through the day.

Market Rivals

When comparing the Cisco Headset 722 to other popular options like the Jabra Evolve 75 or the Logitech Zone Wireless, a few distinctions become clear. The Jabra headset, for instance, has active noise cancellation, which may appeal to users in extremely noisy environments. Logitech, on the other hand, leans heavily on comfort and multi-platform compatibility, making it a bit more versatile for non-Webex users.

Where the Cisco headset excels is in its seamless integration with Cisco systems, long battery life, and build quality. However, if you’re not locked into the Cisco ecosystem, the other brands might offer more flexibility. That said, the flip-to-mute feature and dedicated Webex button are unique touches that some competitors lack.

Quality for Price

Is the Cisco Headset 722 worth the investment? I’d say yes, especially if you’re someone who spends a lot of time in the Webex environment or needs reliable performance for professional use. The combination of high-quality audio, durable design, and business-focused features make it a standout choice. While it may not be the most budget-friendly option out there, the features it offers justify the cost for those who value quality and functionality in their audio gear.

This headset delivers on its promises, but it’s not without its quirks. If you’re a frequent Webex user or someone who prioritizes clear audio and comfortable wear, this is a solid pick. Just make sure you weigh its Webex-centric features against your own daily needs before diving in.

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